Iranian Travel Agency
info@darwantour.com
+98 71 3224 0482

Booking

All alternations, bookings, cancellations, and changes must be made in writing. All rates are quoted in EURO/ USD per person and include taxes. Darwan Tour & Travel Co. Ltd reserves the right to alter itineraries and accommodation preferences in the event of circumstances beyond our control.

Package Fees

The prices we quote are the latest we have received from our suppliers. However, prices can change at any time, and you will be advised of the correct price prior to your booking.

Passport and Visas

Information about country passport and visa requirements can be obtained from our reservation center staff who would be happy to advise you. It is your responsibility to ensure that you and those in your party comply with any relevant visa, passport and inoculation requirements and take all necessary documentation with you in order to gain access to the country or region of your choice. If you fail to do so, you will be solely responsible for any cost, loss or damage that you, we, or our travel partners incur as a result of your failure to obtain the relevant documentation and/or inoculation.

Payment Conditions

A deposit of 50% of travel cost per person is needed to hold a reservation. This deposit forms part of your final payment due 60 days prior to departure. If the balance is not received 60 days prior to departure, the land portion of your booking is cancelled automatically. Bookings made within 60 days of departure must be paid in full at the time of booking.

Method of Payment

You could make payment to us by a bank draft (wire transfer) to our bank account. Upon receiving the payment we will send you a booking/invoice agreement via fax, which you sign and return to us.

Cancellation Policy

Notice of cancellation must be made in writing and received by Darwan Shiraz Tour & Travel. A USD$200 fee per person will be charged for all cancellations. Additionally, the following scale of charges will apply when cancellation notice occurs within 45 days of tour departure:

 

 Cancellations No. of days before services  Charges as a percentage of total service price
45 – 31 20%
30 – 14 40%
13 – 3 70%
Later cancellations & no-shows 100%

Liability

In general, Darwan Shiraz Tour & Travel Co. Ltd shall not be liable for any injury, damage, loss, or accident of whatever nature on any person or goods incurring during, after, or in connection with, or as a result of customers’ booking, travel, or stay organized through Darwan Shiraz Tour & Travel Co. Ltd, unless such is caused and proved, to be by intent or gross negligence on the part of Darwan Shiraz Tour & Travel Co. Ltd., in which case the liability shall be limited to recover the total money received from the customer by Darwan Shiraz Tour & Travel Co. Ltd.

Darwan Shiraz Tour & Travel Co. Ltd acts solely as agent for the operators in the tours, including but not limited to: transport operators, hotels, and car rentals. Thus, Darwan Shiraz Tour & Travel Co. Ltd shall not be responsible for any injury, damage, loss, or accident inflicted on any person or thing caused by negligence or with intent from any such operator.

Privacy Policy

The information we ask in the reservation section is required and necessary to ensure we are able to make and confirm your booking. This information will not be used for any other purposes, and will not be shared with any other outside parties except for necessary information given to the parties involved in any booking (i.e. Hotels etc…). The personal information provided to us will not be sold or shared, and your email address will not be forwarded to outside parties.

Specific Terms

By signing the booking agreement, which shall be sent to the customer upon booking, the customer willfully has accepted the general terms and condition in this web site or document, as a part of the agreement between Darwan Shiraz Tour & Travel Co. Ltd and the customer.

Jurisdiction

We are an Iranian registered company. The business and services we offer are governed by the applicable laws of Iran. Any dispute concerning the general and specific terms and conditions listed here, shall be governed for all purposes by Iranian law.

Disclaimer

While Darwan Shiraz Tour & Travel Co. Ltd has taken all reasonable steps to ensure that the information contained in this web site are as accurate as possible. However, we cannot warrant the accuracy of the information contained in the site. Darwan Shiraz Tour & Travel Co. Ltd will advise you of any changes before your booking, and update you if we receive further information from the operator/vacation supplier after the time of booking.